You may initiate the Services via telephone, via the Site, or other means made available by RMSTECHSOLUTION.COM INC. will use commercially reasonable efforts to answer your technology questions and resolve your technology problems for a fee as set forth in the Site or as quoted on the telephone, as applicable. You may ship your computer, laptop or device to our office address at your own cost to resolve technical problems. RMSTECHSOLUTION.COM INC. is not liable for any damages during transit. If you are not comfortable to send device or visit to our official address for resolving technical problem. With customer permission, RMSTECHSOLUTION.COM INC technician may try to resolve technical problem via remote support with the use of third party tool. RMSTECHSOLUTION.COM INC. may provide certain portions of the Services via remote control session, online chat or e-mail. We may set forth limits to the technology we support. Certain Services may have minimum system requirements.
RMSTECHSOLUTION.COM INC. Services may include Services that are available on a one-time basis, for a fee ("Individual Services"); as well as subscription Services, which is an entitlement to more than one Service over a period of time, for a recurring fee ("Subscription Services").
You acknowledge that by your use of the Services you are authorizing RMSTECHSOLUTION.COM INC. to access and control your computer or device (collectively "Device") for the purposes of diagnosis, service and repair.
In connection with delivering the Services, RMSTECHSOLUTION.COM INC. may download and use software, gather system data and access or modify Your Device settings. By accepting these terms, You hereby grant RMSTECHSOLUTION.COM INC. the right to connect to your device, download and use software on Your Device to gather system data, repair Your Device and change the settings on Your Device while performing the Services. Other than as set forth in the warranty section below, you agree that RMSTECHSOLUTION.COM INC. has no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be related to the Services.
We may, but have no obligation to, monitor and/or to review all materials posted to the Site or through the Sites services or features by third parties, and We are not responsible for any such materials posted by third parties. We are not responsible for any failure to monitor, review and/or delete any materials posted to the Site or through the Sites services or features by third parties. However, We reserve the right at all times to disclose any information as necessary or advisable to satisfy any law, regulation or government request; and to edit, to refuse to post or to remove any information or materials, in whole or in part, that, in Our sole discretion, are in violation of these Terms or applicable law. We may also impose limits on certain features of the Site or restrict your access to part or the entire Site without notice or penalty if we believe you are in breach of the guidelines set forth in Our Terms or in violation of applicable law without notice or liability.
The Services may not be successful because the problem may be beyond our ability to resolve remotely. If you have purchased an Individual Service from RMSTECHSOLUTION.com, then the following warranty applies: if we are not able to answer your question or resolve your technology problem and you have complied with all of your obligations in these Terms, we will not charge you a fee for the Individual Service. If you experience a problem with the resolution, we provided and you call us within five (5) days from the day you originally received the Individual Service, we will use commercially reasonable efforts to try to resolve your problem at no additional charge. If those efforts are unsuccessful, we will refund the fees that you paid for the Individual Service.
As set forth below, there are no other warranties for the Services. RMSTECHSOLUTION.COM INC. makes no warranties or representations with respect to advice, guidance, information or other content posted to the Community portion of the Site or otherwise supplied to the Site by any third party, and expressly disclaims all warranties, express or implied, with respect to Community content and other third party content available on the Site.
You understand and agree that except as expressly set forth above, the services (including, without limitation, all advice, content, and software) are provided "as is," without warranty of any kind, either express or implied, including, without limitation, any warranties concerning the availability, accuracy, completeness, usefulness of the services, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. RMSTECHSOLUTION.COM INC. does not warrant that the services will be timely, secure, uninterrupted, error free, or successful in resolving your question or technology problem. RMSTECHSOLUTION.COM INC. makes no warranty that the services will meet your expectations or requirements. No advice, results, content or materials whether oral or written, obtained by you from the services shall create any warranty. Any content or software that you access, download or use with the services is done at your own discretion and risk and you agree that you will be solely responsible for any damage that results from such activities.
Some jurisdictions do not allow the exclusion of certain warranties so the above limitations may not apply to you.
RMSTECHSOLUTION.COM INC. may need to download and/or run software on Your Device to help you diagnose and resolve your technology problem. RMSTECHSOLUTION.COM INC. uses several types of software: the first type provides Device system information to RMSTECHSOLUTION.COM INC. which helps us diagnose and resolve your technology problem, the second type allows. In extreme condition, on your request over phone and email request to take control of your computer remotely, RMSTECHSOLUTION.COM INC. to remotely control your Device and modify its settings or software, and the third type generally consists of utilities and other tools to improve Device performance and help you resolve your technology problem.
You acknowledge and agree that use of all RMSTECHSOLUTION.COM INC. software and third party software and tools accessed, downloaded or otherwise provided or made available with the Services (collectively "Software") are subject to the license agreements that may appear or be referenced when you access or download the Software. You may not access, download or use any Software without agreeing to the terms and conditions of the license agreements without modification. You agree that we may download and utilize Software from third party Websites and accept any applicable license agreements on your behalf. You acknowledge and agree that we may download and install trial versions of Software that will expire and cease to function after a certain period of time (usually thirty days) unless you purchase a license to continue using such Software. You may use the RMSTECHSOLUTION.COM INC. software only in connection with the Services and for no other purpose. You agree that we may, but are not obligated to, remove any Software downloaded to Your Device during the Services after we have completed or terminated the Services.
You must cooperate with RMSTECHSOLUTION.COM INC. and promptly respond to our requests for information and comply with our requests to take actions to resolve your technological problems. If we help you to resolve your technology issue, You may be required to consent to the downloading and use of Software on Your Device and accept all applicable license agreements for the Software Registration, Passwords and Security.
If we use certain Software or Services, We may require that you register. During the registration process, you may be asked to designate, or we may designate for you, a user name and password. You are responsible for maintaining the confidentiality of any password or account information you receive from RMSTECHSOLUTION.com INC and are responsible for all activities that occurs using that password or other account information. You must provide complete and accurate identification, contact, and other information required as part of the registration process. You must notify RMSTECHSOLUTION.COM INC. immediately upon learning of any unauthorized disclosure or use of your password or other account information. RMSTECHSOLUTION.COM INC. has no liability for any unauthorized use of the Services under your account or on your Device.
The applicable fees for the Services You order may be quoted on the telephone and/or may be available on the Site. The fee for the Services will be charged directly on your credit card and you agree to pay the charges applicable to your selected Services, as well as any applicable taxes. For Subscription Services, the applicable fees will depend on the type of subscription that you purchase and the duration of the subscription. Unless you have purchased a special or trial offer Subscription Service that specifically provides otherwise, a onetime set-up fee applies to all Subscription Services. For Personal and Business Subscriptions, the minimum subscription duration is 1 Month. Unless you have purchased a special or trial offer Subscription Service that specifically provides other terms for cancellation and/or refund, you may cancel any Subscription Service within seven (7) days following your purchase of the Subscription Service, by contacting RMSTECHSOLUTION.COM INC. Otherwise, the fees for the Subscription Service are not refundable. By authorizing us to charge your credit card for Your Subscription Service, You further authorize RMSTECHSOLUTION.COM INC. to continue to charge Your credit card (or a replacement card, if the credit-issuing entity informs RMSTECHSOLUTION.COM INC. that a replacement card has been issued) for all fees associated with the Subscription Service, including renewals. You must contact RMSTECHSOLUTION.COM INC. if you do not wish to renew Your Subscription Service; if you do not contact RMSTECHSOLUTION.COM INC. the Subscription Service that you selected will automatically renew for the same subscription duration that you initially selected.
The Services may not always be available in your time zone or geographic location. The Services may not always be available due to system maintenance or Internet service disruptions. If you purchase Subscription Services, You must at all times have current and functional antivirus software in place and running on Your Device. Failure to maintain such software may result in additional charges and fees. If we determine that Your Device is infected by a virus, we may require that you purchase a service to clean your device prior to obtaining Subscription Services. RMSTECHSOLUTION.COM INC. reserves the right to terminate Your Subscription Service, upon notice, if RMSTECHSOLUTION.COM INC. determines, in its sole business judgment, that Your Subscription Service is being used (a) fraudulently, (b) maliciously, (c) by any person other than You, (d) for any Device other than a registered system, (e) unreasonably, or (f) in excess of five (5) completed, in-scope Service incidents per any ninety (90) day period. In the event that Your Subscription Service is terminated, RMSTECHSOLUTION.COM INC. will refund to you a pro rata portion of any fees that you have prepaid for the Subscription Services. Subscription Services may be subject to additional requirements, limitations, and restrictions depending on the subscription level you purchased. Please refer to the Site for information about those restrictions.
Your use of the Services is only for your personal and internal business purposes on your technology, and not for commercial use, including resale or transfer to others. You may not sell, lease or rent access to or use of the Services. You may not allow manufacturers, suppliers or vendors of your technology, or providers of services relating to such technology, to access or use the Services.
You may not use, download or copy any information, data, text, photographs, graphics, video, or other materials provided with the Services ("Content") unless: (1) You use the Content solely for personal, informational and non-commercial purposes; (2) RMSTECHSOLUTION.COM INC. trademarks and copyright symbol and statement set forth on each page of the Site appears on each downloaded or copied page; and (3) no modifications are made to any Content. The rights permitted to you in connection with the Services constitute a license and not a transfer of title. RMSTECHSOLUTION.COM INC. reserves the right to revoke the authorization to view, download and print the Content available on the Site at any time, and any such use shall be discontinued immediately upon notice from RMSTECHSOLUTION.COM INC. Except as expressly provided herein, You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any Content from the Services in whole or in part without the prior written permission of RMSTECHSOLUTION.COM INC. Any rights not expressly permitted herein are reserved by RMSTECHSOLUTION.COM INC.
You shall not: (a) "mirror" any content on the Site on any other server without RMSTECHSOLUTION.COM INC. prior express written permission, (b) use the Service for any illegal purpose, (c) engage in any activities that violate the personal privacy or publicity rights of others; (d) access, monitor or use data, traffic, computers, systems, facilities or networks provided with or accessible from the Services, without proper authorization, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; (e) misuse, abuse or make any unauthorized use of any property, network, Website, personnel or equipment of RMSTECHSOLUTION.COM INC. or its customers or its suppliers, including but not limited interfering with or otherwise disrupting networks connected to the Service, (f) engage in any activities or actions in connection with the Services that infringe or misappropriate the intellectual property rights of others, including without limitation, copyright, patent, trademark, trade secret and confidential information, (g) send unsolicited commercial messages, advertising, informational announcements or communications in any form ("SPAM") in connection with the Services; or (h) interfere with the Services or any system, service, network, or person accessible from the Services, including without limitation deliberate attempts to overload a system by the multiple postings of messages.
If you have purchased Personal Subscription Services, or Professional Business Subscription Services, the subscription applies to all peripheral devices (e.g. printers, cameras, home networks) that are attached to your personal computer at the time that you purchase the Subscription Services. Activation or troubleshooting of other peripheral devices (e.g. devices that are acquired after the date of Your Subscription Services purchase) may require an additional fee.
If you have purchased Family or Home Office Subscription Services, you may obtain Services for the permitted number of personal computers, provided that all of those computers are located at a single physical address or, under the Family Plan only, are with a student at a school, college or university in the United States or Canada. Personal computers located at any other physical address cannot be added to the Family or Home Office Subscription.
If you have purchased Business Subscription Services, you may obtain Services for the permitted number of computers belonging to your business. Each of Your computers covered by Your Business Subscription will receive a unique identifier. You may not obtain services for your business computers unless the identifier matches a record in our system. If you wish to remove one business computer from Your Business Subscription and substitute another business computer, please contact us.
We reserve the right, for any reason, in our sole discretion and without notice to you, to modify, terminate, change, suspend or discontinue any and all aspects of the Services, including Content, Software, features and/or hours of availability and We will not be liable to you or to any third party for doing so.
Till we use reasonable security measures to deliver the Services, You understand and acknowledge that no data transmission over the Internet can be guaranteed to be 100% secure and in any event we cannot guarantee that any personal information you submit to us will be free from unauthorized intrusion.
All comments, feedback, information (other than Your personally identifiable information or billing information) or materials submitted to RMSTECHSOLUTION.COM INC. ("Submissions") shall be considered non-confidential and RMSTECHSOLUTION.COM INC. property. By providing such Submissions to RMSTECHSOLUTION.COM INC. You agree to assign to RMSTECHSOLUTION.COM INC. at no charge, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions. RMSTECHSOLUTION.COM INC. shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. As part of any subscription Services purchased by You, You acknowledge and agree that RMSTECHSOLUTION.COM INC. may retain some of Your personally identifiable information or billing information for purposes of record retention and for purposes of billing any renewals of the subscription Services, which shall not be subject to the foregoing assignment provision.
You acknowledge that you are responsible for the Submissions that you provide, and that You have full responsibility for the Submissions, including their legality, reliability, appropriateness, originality and copyright. You represent, warrant and agree that you shall not upload, post, transmit, distribute or otherwise publish through the Site, or any service or feature made available on or through the Site, any materials which are, do, or could reasonably be construed to be or do any of the following:
Restrict or inhibit anyone from using and enjoying the Site or the Sites services;
Are fraudulent, unlawful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, or that threatens or invites violence, or that is derogatory of others on the basis of gender, race, ethnicity, national origin, religion, sexual preference or disability;
Constitute or encourage conduct that would constitute a criminal offense, give rise to potential civil liability or otherwise violate any local, state, national or international law;
Violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity or any other proprietary right;
Contain a virus, spyware, or other harmful component; Contain embedded links, advertising, chain letters or pyramid schemes of any kind; Constitute or contain false or misleading indications of origin, endorsement or statements of fact; or Contain sensitive, proprietary or confidential information about yourself or others.
Excepts as may be expressly permitted in connection with one of the Site services, you also may not offer to buy or sell any product or service on or through your Submissions. We will not accept responsibility for any information included in any Submissions created or posted by third parties. You alone are responsible for the content and consequences of any and all of your activities and you submit Submissions at your own risk.
By submitting or sending Submissions to us, you: (i) represent and warrant that the Submissions are not confidential or secret, and no confidential or fiduciary relationship is intended or created between You and Us in any way, (ii) represent and warrant that the Submissions are original to You, that no other party has any rights thereto, and that any "moral rights" in Submissions have been waived, and (iii) You grant Us and Our affiliates a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub licensable right and license to use, copy, reproduce, modify, adapt, print, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed, including for promotional and/or commercial purpose, and to authorize others to do so. We cannot be responsible for maintaining any Submissions that You provide to Us, nor are We responsible for any information included in any Submissions (for example, without limitation, a blog post or any comments to blog(s) created or posted by Users), and We may delete or destroy any such Submissions at any time.
Currently, the Services are only available for residents of the United States RMSTECHSOLUTION.COM INC. may from time to time, offer promotions to residents of other countries. You agree to comply with all applicable laws and regulations, including without limitation, United States export laws and regulations. You represent and warrant that you are not on the United States prohibited party list and not located in or a national resident of any country on the United States prohibited country list.
RMSTECHSOLUTION.COM INC. respects the proprietary rights of software and hardware manufacturers and will not install or support unlicensed materials. The Services, and the Software and Content provided with the Services, are protected by law including copyright, trademark, service mark, patent or other proprietary rights and laws. RMSTECHSOLUTION.COM INC. is the copyright owner or licensee of the Services, Software, and Content, unless otherwise indicated. If you make use of the Services, Software or Content, other than as expressly provided herein, You may violate copyright and other laws of the United States, other countries, as Well as applicable state laws and may be subject to liability for such unauthorized use. We do not grant any license or other authorization to any user of our trademarks, registered trademarks, service marks, other copyrightable material, patents or any other intellectual property by including them with the Services.
For any refunds related query please write an email to ADMIN@RMSTECHSOLUTION.COM and we will revert within 48 business hours. Claims for non-delivery must be submitted to our Billing department (ADMIN@RMSTECHSOLUTION.COM) in writing within 7 days from the order placing date. Otherwise the product will be considered received and installed.
Major defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Team (SUPPORT@RMSTECHSOLUTION.COM). We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered. Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc.) other than those which are specified as compatible by the technician. We do not guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications. Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for purchasing our products
This Site may contain hyperlinks to Websites that are not controlled by RMSTECHSOLUTION.COM INC. RMSTECHSOLUTION.COM INC. is not responsible for and does not endorse or accept any responsibility over the contents or use of these We b sites, including, without limitation, the accuracy or reliability of any information, data, opinions, advice or statements made on these Websites. You may not provide any type of link to the Site without the express written permission of RMSTECHSOLUTION.COM INC. We reserve the right, however, to deny any request or rescind any permission permitted by Us to link through such other type of link, and to require termination of any such link to the Site, at Our discretion at any time.
In the course of delivering the Services to you, we may refer you to third parties, or the Websites of third parties, that offer products and/or services that may facilitate the resolution of Your Device support issues or otherwise be of potential assistance to you. These third parties and/or their Websites may also be linked and/or displayed on the Site. Although we may link or otherwise refer you to such products and services offered by third parties, unless expressly stated to the contrary, such references, links and/or displays in no way mean, imply, suggest or constitute any evaluation or approval by us of those merchants or their products or services. We are not responsible in any way for any other We b sites, products, services or information. Your dealings with other entities promoted on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such other entity. You agree that RMSTECHSOLUTION.COM INC. shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the promotion of such other entities on the Services. Likewise, any third parties that may refer you to the Services have no responsibility or liability for the Services provided by RMSTECHSOLUTION.COM INC.
RMSTECHSOLUTION.COM INC. reserves the right to cease providing the services for any reason at any time and instead, as your sole and exclusive remedy, refund the fees paid for the applicable services for the time period, if any, after termination of the services. If you breach the terms no refund will be provided. Other than providing a refund when we terminate for our convenience, RMSTECHSOLUTION.COM INC. will not be liable to you or any third-party for termination of the services for any reason. You acknowledge and agree that upon termination RMSTECHSOLUTION.COM INC. may immediately deactivate or delete your user account and all related information and files in your user account and/or bar any further access to the services.
You agree to defend, indemnify and hold RMSTECHSOLUTION.COM INC. its directors, officers, employees, agents and affiliates harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorney’s fees, in any way arising from or related to your use of the services or your violation of the terms.
In no event shall RMSTECHSOLUTION.COM INC. its suppliers, and referral partners or any of their respective directors, officers, employees, agents, or content or service providers be liable for any indirect, special, incidental, consequential, exemplary or punitive damages of any kind or nature, whether from contract, tort (including negligence), Misrepresentation, strict liability or any other legal or equitable theory, arising from directly or indirectly related to the use of, or the inability to use, the services, software, content or your device and other technology including, without limitation, lost sales, lost revenue, lost profits or other loss of business, loss of or damage to data, or cost of substitute services even if RMSTECHSOLUTION.COM INC. has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitations or exclusions may not apply to you. in no event shall the total liability of RMSTECHSOLUTION.COM INC. suppliers, and referral partners to you in the aggregate for any and all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from the terms or your use of the services, software or content exceed the greater of the amount paid for the services at issue ($100.00).
The substantive laws of the State of South Dakota, United States of America, without reference to any conflicts of law principles that would require the application of the laws of any other jurisdiction, shall govern these Terms. The parties agree that the U.N. Convention on Contracts for the International Sale of Goods will not apply to this Agreement. Any action or proceeding arising from or relating to the Services shall be subject to the exclusive jurisdiction of the state or federal courts in District of South Dakota, and You expressly agree to submit to the personal and exclusive jurisdiction and venue of these courts. Notwithstanding the foregoing, RMSTECHSOLUTION.COM INC. may bring an action to protect or enforce its intellectual property rights in any applicable jurisdiction.
The information communicated on this Site constitutes an electronic communication. When you communicate with us through the Site or other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that RMSTECHSOLUTION.COM INC. on behalf of itself and others.